Analytics Strategist

February 8, 2006

this make me laugh

Filed under: Business, Random Thoughts — Huayin Wang @ 5:19 pm

“But CRM has remained stuck with the mindset of old-style advertising and PR. Thus, with CRM, we have a “war for consumers” in which there are “campaigns” where consumers are the “targets” and the objective is to score “hits.” Some even call it a “predatory” mindset.”

http://www.mastercardadvisors.com/advisors/feature_exp/exp_page2.html

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